Stonly
All Systems Operational
Stonly Website ? Operational
90 days ago
99.99 % uptime
Today
Stonly Editor ? Operational
90 days ago
99.98 % uptime
Today
Stonly Widget ? Operational
90 days ago
99.96 % uptime
Today
Stonly customers KB's - location N Operational
90 days ago
99.98 % uptime
Today
Stonly customers KB's - location C Operational
90 days ago
99.99 % uptime
Today
Stonly AI Bot ? Operational
90 days ago
99.98 % uptime
Today
Stonly Contact Forms Operational
90 days ago
99.57 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024
Resolved - The issue is now fully resolved.

We've determined that due to an unusual spike of traffic, our servers became overloaded at 8:59 UTC. Our monitoring caught the issue and scaling mechanisms kicked in, but due to large volume of traffic it took until 9:18 UTC to fully recover from the situation.
Between those times, Knowledgebases and guides could occasionally fail to load, or load slower than normally.

As next steps, we'll be reviewing our server capacity, reviewing our autoscaling mechanisms and thresholds, to be able to serve similar traffic spike's without interruptions.

Oct 29, 10:34 UTC
Monitoring - The platform is stable now under traffic, we keep monitoring the situation
Oct 29, 09:25 UTC
Investigating - We are investigating an increased load on our systems causing slow load times and occasional failure to load knowledgebases and widgets
Oct 29, 09:00 UTC
Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Resolved - We've confirmed all systems are stable now. This incident is now resolved.
Oct 18, 13:12 UTC
Monitoring - We've disabled the problematic API node and are monitoring the situation.
Oct 18, 12:35 UTC
Investigating - We're identified an incident with one of our API servers affecting ability to display or edit guides in some cases.
Since identifying the issue, the problematic server was disabled to restore full functionality.

Oct 18, 12:20 UTC
Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.