AI Chatbot not returning responses

Incident Report for Stonly

Resolved

A fix has been implemented and the issue is now resolved.

Posted Sep 12, 2024 - 13:26 UTC

Identified

We've identified the problem and are working on a resolution

Posted Sep 12, 2024 - 11:17 UTC

Investigating

Our AI Chatbot will not return answers in cases where guided answer should be used as a response.

Posted Sep 12, 2024 - 10:10 UTC

This incident affected: Stonly AI Bot.