AI Chatbot not returning responses

Incident Report for Stonly

Resolved

A fix has been implemented and the issue is now resolved.
Posted Sep 12, 2024 - 13:26 UTC

Identified

We've identified the problem and are working on a resolution
Posted Sep 12, 2024 - 11:17 UTC

Investigating

Our AI Chatbot will not return answers in cases where guided answer should be used as a response.
Posted Sep 12, 2024 - 10:10 UTC
This incident affected: Stonly AI Bot.
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