Our metrics are back to normal and monitoring confirms that the issue is fully resolved now.
Posted Oct 28, 2025 - 12:26 UTC
Monitoring
A fix was implemented and things should be back to normal.
Posted Oct 28, 2025 - 12:20 UTC
Identified
We've identified an issue affecting ability to display stonly guide and knowledgebases and we're working on a fix, which should be deployed in the next 15 minutes.
Posted Oct 28, 2025 - 12:05 UTC
This incident affected: Stonly Editor, Stonly customers KB's - location N, Stonly customers KB's - location C, Knowledgebase search, and Stonly Guides.